My name is Scott Johnston and I’m addicted to wikis. There. I admitted it. Isn’t that the first step or something?
My addiction began with less dangerous collaboration tools like blogs and discussion groups but using these well known gateway tools I quickly escalated to harder collaboration tools like wikis. Friends started avoiding me, I stopped sleeping and eating, co-workers stopped inviting me to meetings, and loved ones tried to intervene without success. When I heard about Jotspot it seemed like an obvious fit. A place where I could feed my addiction under the guise of a day job. Could it get any more perfect? So after seven years at Kintana, a startup purchased by Mercury interactive in 2002, I tricked Jotspot into hiring me, and fully embraced my addiction.
A little over a year ago we launched the Jotspot wiki. In this time we have learned a lot about the wide variety of uses people have for the application – in fact we have had over 14,000 suggestions. We have talked to customers using our wiki to manage projects, plan events, organize classrooms, run their clubs, manage their knowledgebase, organize their help desk, manage their interview process, just to name a few [1]. I am really excited by how useful people have found the product but also recognize everybody starts with the same blank wiki. Given what we have learned from our customers we would like to provide more out of the box. I think this direction will result in an improved degree of usability and structure while still utilizing the organic, community based wiki. You can think of them as applications with the same genetic code as wikis and then raised by wikis [2].
I came to Jot with one goal: make it easier to work together online and in doing that make wikis work for everybody [3]. I see a wiki as a set of collaboration functions that should be leveraged in a lot of different applications. The great thing about Jot is it was built to allow us to do that. With that I would like to announce the next two Jot apps, in what will be a long line of additions to our suite of applications.
The Jotspot Bug Reporter is a great Bug and Enhancement tracker we have been using internally for awhile now. It is perfect for people that would like instant, hassle free, bug tracking. We focused first on making it really easy to use and quick to create bugs. From this foundation we added features like email notifications, bug creation via email and handhelds, graphical reporting, and a query builder that allows you to publish queries to the main dashboard. Like I was saying earlier this is all built on the Jot platform which means you get all the wiki features like being able to CC a bug to track an email conversation, version history for everything, and simple, one click edit of all aspects of the product. Additionally you get all the Jotspot development API’s that allow you to further change the product to meet your needs.
In a different area, we noticed customers using Jot to plan their reunions. The Jotspot Class Reunion Planner is an application that makes it easier to do just that. This application focused on bringing people together to catch up and reminisce. In addition to a blog, photo gallery, and map that shows where everybody now lives, we also pull in data from external sources to bring back memories of top songs, movies, and other events of the time.
Many more applications are in the pipe so stay tuned. In fact by the time you finish reading this absurdly long post, we might have a few more done.
All for now.
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[1] Without question my favorite use cited by a customer was “Evil plans for world domination, tasty local places for fried mackerel, long tail reactionary musings, conspiracy theories and favorite pickle jar labels I have seen.”
[2] I’m trying to cover those of you that believe in nature, as well as those of you that believe in nurture.
[3] I’ve got my 86 year old Grandma fully hooked on instant messenger so I can be both persistent and patient.